Customer support

How can we help?

Fast, friendly support for clients and Task Pros. We’re here to help with bookings, accounts, payments, and safety.

Support for Clients

Get help with booking, payments, and your account.

  • Create, manage, or cancel a booking
  • Pricing, platform fees, and payment questions
  • Report an issue or request a review
  • Update address, contact info, or preferences

Typical reply time: within 1 business day.

Support for Task Pros

We’ll help you get set up and succeed on ProTaskFinder.

  • Onboarding, verification, and profile setup
  • Availability, messaging, and booking best practices
  • Payment timelines, adjustments, and disputes
  • Report a safety concern or incident

Typical reply time: within 1 business day.

Helpful information

For urgent safety matters, contact local authorities first. Then notify us at support@protaskfinder.com with details.

For payment questions, include your booking ID and any relevant receipts or screenshots.

Legal and policies

Review our terms, policies, and fee descriptions:

Still need help?

Our team is ready to assist you.